The Pacific Sutera Hotel - Kota Kinabalu

The Pacific Sutera Hotel - Kota Kinabalu

$$$$|View on mapKota Kinabalu, Malaysia|
8.2
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The Pacific Sutera Hotel - Kota Kinabalu
$$$$
Overview

The elegant Pacific Sutera Hotel enjoys a private location in the very heart of Kota Kinabalu, 1.5 km from a popular place of worship such as Sabah State Mosque. Located in a beach area, this 5-star luxury hotel features an outdoor swimming pool and 500 rooms with sea views.

Location

Situated 5 minutes' walk from Sutera Harbour Resort, the property is within close distance of Riverson The Walk. The entertainment venues in the Downtown Kota Kinabalu district of Kota Kinabalu include Jesselton Point Marina, 3.1 km from the Pacific Sutera Kota Kinabalu. You can discover gardens near this elegant accommodation. There is Kota Kinabalu City Mosque 2.6 km away, while KK Central bus station just a short drive from The Pacific Sutera Hotel.

For those travelling from afar, Kota Kinabalu International airport is 10 minutes' drive away.

Rooms

All of the air-conditioned rooms are appointed with a TV set along with a mini-bar and an electric kettle, and some of them include a balcony and a sitting area. They are furnished with spacious decor. Providing a spa bath and a rain shower, the bathrooms also have dressing gowns.

Eat & Drink

The hotel offers on-site breakfast in the restaurant. You can visit Silk Gardeb restaurant for lunch and eat Chinese dishes. Guests can enjoy dining at the Asian restaurant, which comprises a spacious terrace. There is also a pool bar with panoramic sea views. The bar area is appointed with swim-up chairs, and offers billiards and karaoke. You can visit a restaurant situated close by and taste Malaysian cuisine.

Leisure & Business

Guests can request a swimming pool and a sundeck for an extra charge. The Pacific Sutera also includes a fitness centre, aerobics, a shared lounge, and various recreational opportunities. The Pacific Sutera Kota Kinabalu features a variety of activities such as water sports activities, lawn tennis, and bowling. The accommodation has a wellness area and a spa lounge featuring a plunge pool and a sauna. Finally, the property houses a meeting room and a conference space featuring a desk and a photocopy machine.

Good to know
Check-in/Check-out
from 15:00-23:59
until 12:00
Amenities
Public parking is possible on site for free.
Wireless internet is available in the entire hotel for free.
Other information
Breakfast
The hotel The Pacific Sutera serves a full breakfast for free. 
Pets
Pets are not allowed.
Languages
English, Japanese, Chinese, Korean, Bahasa Indonesian, Malay
Building
Number of floors:12
Number of rooms:500
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Junior Suite
  • Max:
    2 persons
  • Bed options:
    1 Double bed
Premium Deluxe Chalet
  • Max:
    2 persons
Family Room
  • Max:
    5 persons
  • Bed options:
    1 Double bed
  • Shower
  • Bathtub
Show 6 more room typesLess

Facilities

Main facilities

Wi-Fi
Free parking
24-hour services

24-hour reception

24-hour security

Babysitting

Babysitting/Child services

Swimming pool

Plunge pool

Air conditioning
Facilities for kids

Game room

Children's play area

Children's menu

Baby pushchair

Private beach

Beach access

Private beach

Sun loungers

Beach umbrellas

Sports & Fitness

  • Fitness centre
  • Water sports
  • Tennis court
  • Badminton
  • Bowling
  • Golf course
  • Billiard tables
  • Table tennis
  • Squash
  • Yoga class
  • Sports trainer

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Playpen
  • Baby pushchair
  • Board games
  • Children's menu
  • Water slides
  • Children's play area
  • Game room

Spa & Leisure

  • Plunge pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Massage
  • Pool with view

Room view

  • Sea view

Room features

  • Air conditioning
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show all facilitiesHide facilities

Essential information about The Pacific Sutera Hotel

💵 Lowest room price 140 NZ$
📏 Distance to centre 2.7 km
🗺️ Location rating 8.2
✈️ Distance to airport 5.8 km
🧳 Nearest airport Kota Kinabalu International, BKI

Location

Address
The address has been copied.
1 Sutera Harbour Boulevard, Sutera Harbour, Kota Kinabalu, Malaysia, 88100
Map view
1 Sutera Harbour Boulevard, Sutera Harbour, Kota Kinabalu, Malaysia, 88100
  • City landmarks
  • Nearby
  • Restaurants
  • Hotels nearby
Harbour
Sutera Harbour Resort
340 m
Restaurant
Silk Garden Chinese Restaurant
510 m
Restaurant
Cafe Boleh
500 m
Restaurant
Spice Island
390 m
Restaurant
Ferdinand's
750 m
Restaurant
Al Fresco
750 m
Restaurant
Five Sails
980 m
Restaurant
Kak Nong Restaurant
680 m

Reviews of The Pacific Sutera Hotel

8.2 /10
Great
Verified reviews  
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
#9 of 98 hotels in Kota Kinabalu
Location8.2
Facilities6.8
Guest reviewsWrite a Review
  • A
    Amelia
    United Kingdom
    left 1 review
    Wrote a review on 07 Mar
    Great
    Recommends the hotel
    Location6.0
    Rooms8.0
    Service9.0
    Dining7.0
    8.0
    private beach
    fitness center

    This place suits me perfectly with its fitness center, private beach, and 24-hour reception. On my first stay, the staff helped my elderly parents with a good attitude that I remember fondly. I’m coming back for Christmas!

    Deluxe King
  • L
    Luna
    United Kingdom
    left 12 reviews
    Wrote a review on 26 Oct
    Needs improvement
    Doesn't recommend the hotel
    Location6.0
    Rooms6.0
    Service5.0
    Dining5.0
    5.0
    mediocre food
    unavailable bed

    absolutely loved the mediocre breakfast, it was just thrilling to taste such bland food at a premium hotel. oh, and the check-in experience was delightful, waiting for hours only to find out my king bed was, shockingly, unavailable. one would think they’d offer some complimentary gift for all the trouble, but no. how quaint!

    Deluxe King
  • R
    Reese
    United Kingdom
    left 13 reviews
    Wrote a review on 24 Oct
    Perfect
    Recommends the hotel
    Location9.0
    Rooms9.0
    Service9.0
    Dining9.0
    9.0
    immaculate environment

    Immaculately clean environment and attentive, friendly service with a delightful beach sunset experience.

    Deluxe Double Or Twin Room
  • N
    Nathaniel
    United Kingdom
    left 9 reviews
    Wrote a review on 04 Oct
    Great
    Recommends the hotel
    Location8.0
    Rooms7.0
    Service9.0
    Dining6.0
    8.0
    comfy pillows
    breathtaking sea view
    slow wifi

    I had a blast! The pillows were softer than a cloud, and that sea view was proper lush. Just wish the wifi was up to scratch, though—it was as slow as a snail. But still, I'd definitely come back for another go!

    Deluxe Double Or Twin Room With Sea View
  • S
    Sophia
    United Kingdom
    left 17 reviews
    Wrote a review on 19 Sept
    Great
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service8.0
    Dining7.0
    8.0
    stunning view
    air conditioning issue

    Poolside charm with minor setbacks

    The staff’s warm demeanor and the spacious pool area made for delightful relaxation after busy days. Sunrise views from my room were truly breathtaking, enhancing the overall experience.

    Unfortunately, the air conditioning struggled to keep up with the tropical heat, making nights less comfortable. Like other guests, I found check-in delays frustrating.

    Deluxe Sea View King
  • J
    Jackson
    United Kingdom
    left 10 reviews
    Wrote a review on 14 Sept
    Needs improvement
    5.0

    The breakfast spread was impressive, with options ranging from local delights to western choices, perfect for getting a hearty start to the day. The view from my room overlooking the golf course was breathtaking, adding a nice touch to the overall experience.

    Had some major hiccups with my room upon arrival. the first one was dusty, which wasn't a great first impression. Plus, I had to deal with a bedside light that didn’t function, and the room change process was a hassle that ate up time I could've spent enjoying the area. I also found the beach's cleanliness left something to be desired. Really expected better from an establishment in this caliber.

  • E
    Evelyn
    United Kingdom
    left 9 reviews
    Wrote a review on 28 Aug
    Great
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service7.0
    Dining7.0
    8.0
    recreational facilities
    golf course
    sunset view
    room readiness delay

    Had a fantastic time with my friends at the resort! We enjoyed the golf course and took advantage of the recreational facilities. Perfect spot for trekking in Kinabalu Park.

    We faced a delay getting our room ready, which cut into our plans. It would be wise to check in early to avoid any scheduling conflicts.

    Deluxe Sea View King
  • C
    Cameron
    United Kingdom
    left 2 reviews
    Wrote a review on 06 Aug
    Great
    Recommends the hotel
    Location7.0
    Rooms7.0
    Service8.0
    Dining6.0
    8.0
    friendly staff

    It was just an optimal selection for a short visit in Kota Kinabalu with very good value for money. The staff’s friendly demeanor while assisting with our late-night requests impressed me, making our stay quite enjoyable. Arrive early to avoid long waits at check-in during busy periods.

    Family Escapade At The Pacific (Malaysians With Mypr Card Only) - Premium Sea View King
  • D
    Dan
    United Kingdom
    left 6 reviews
    Wrote a review on 16 Jul
    Perfect
    Recommends the hotel
    Location10.0
    Rooms9.0
    Service8.0
    Dining7.0
    9.0
    breathtaking view
    comfortable pool
    varied breakfast
    slow wifi

    Stunning views and comfy vibes!

    Had an absolute blast chilling at this place! The sea view from my room was just amazing, and I loved lounging by the pool after a long day. The breakfast was decent—lots of options to choose from, which was nice. Just wish the wifi was faster. it was pretty slow when I needed it.

    Deluxe Sea View King
  • P
    Paul
    United Kingdom
    left 5 reviews
    Wrote a review on 12 Jul
    Very good
    Recommends the hotel
    Location9.0
    Rooms6.0
    Service8.0
    Dining5.0
    7.0
    breathtaking sea view
    comfortable pillows
    breakfast variety
    food quality

    Great sea view and spacious room

    The sea view from my room was breathtaking, and I really enjoyed the modern furnishings and the comfortable pillows that made for restful nights. I had access to several swimming pools, which was perfect for a relaxing time. the food variety at breakfast didn't quite meet my expectations, feeling more like dinner options than the fresh starts typical at breakfast buffets.

    Deluxe Sea View King
  • C
    Christopher
    United Kingdom
    left 1 review
    Wrote a review on 09 Jul
    Perfect
    Recommends the hotel
    Location9.0
    Rooms9.0
    Service10.0
    Dining10.0
    10
    golf course view
    impressive selection
    exceptional service
    minor noise

    The Pacific Sutera offers a beautiful view of the golf course and the harbor. Breakfast featured an impressive selection, ensuring every dietary preference is catered for. The service was exceptional, with staff being friendly and attentive throughout my stay.

    Deluxe King
  • R
    Rowan
    United Kingdom
    left 3 reviews
    Wrote a review on 22 May
    Great
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service7.0
    Dining8.0
    8.0
    sea view
    modern furnishings
    lack of network cables

    pleasant stay with a lovely sea view

    The sea view from my room was breathtaking, offering a calming ambiance. The modern furnishings in the room, including a comfortable office chair at the desk, were perfect for my needs. I particularly enjoyed the quality of the pillows, which made for a restful night's sleep.

    Network cables were not provided, which may be an inconvenience for some guests.

    Deluxe Sea View King

FAQ about The Pacific Sutera

Which attractions can we visit during our stay at The Pacific Sutera Hotel hotel?
During their stay at The Pacific Sutera Hotel hotel guests can visit Riverson The Walk and Kota Kinabalu City Mosque located approximately 15 minutes' walk from the property and 2.6 km away respectively.
What is the nearest airport to The Pacific Sutera Hotel?
Kota Kinabalu International airport lies within 10 km of The Pacific Sutera Hotel and is reachable with a 10-minute drive.
Is airport shuttle provided by the hotel?
Shuttle which will take you to the hotel with a 10-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.
What are the recommended dining options during the stay at the The Pacific Sutera Hotel hotel?
Guests of the The Pacific Sutera Hotel hotel can dine just outside the property in a highly rated—10/10 according to reviews—restaurant Guan Kopitiam offering Malaysian cuisine.
Does the elegant 5-star The Pacific Sutera Hotel serve breakfast?
Yes, guests can enjoy breakfast, served daily in the restaurant of the elegant 5-star The Pacific Sutera Hotel.
What is the timeframe for check-in and check-out in the hotel?
Guests of the hotel can check in from 15:00 to 23:59 and check out from 12:00. Late check-in is also possible by prior arrangement with the property.
What payment methods are accepted in the The Pacific Sutera Hotel hotel?
At the The Pacific Sutera Hotel hotel, guests can pay using сash, American Express, and Visa as well as other payment methods.
What room types does the elegant 5-star The Pacific Sutera Hotel comprise?
The elegant 5-star The Pacific Sutera Hotel provides such room types as Club Suite, Family Junior Suite, and Premium King Room.
Which facilities are included in the rooms at the hotel?
Some suites at the hotel boast full-length windows, a sofa set as well as private bathrooms which include a walk-in shower and dressing gowns.
Does the The Pacific Sutera Hotel hotel offer special amenities for people with disabilities?
Yes, at the The Pacific Sutera Hotel hotel there are rooms with accessible facilities and wheelchair access available for guests with special needs.
Are there any facilities for children at the elegant 5-star The Pacific Sutera Hotel?
Yes, guests with children will have access to cots, a buggy, and baby safety gates available at the elegant 5-star The Pacific Sutera Hotel.
Which facilities does the hotel provide?
Top locations of the hotel include a private beach area and a convenience shop, whereas guests' safety will be ensured with a safety deposit box and 24-hour security.
Does the elegant 5-star The Pacific Sutera Hotel feature any spa facilities?
Pampering amenities in the elegant 5-star The Pacific Sutera Hotel include a plunge pool and a sauna.
Is swimming pool available at the The Pacific Sutera Hotel hotel?
Yes, the The Pacific Sutera Hotel hotel features an outdoor swimming pool.
Check rooms and rates
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Rooms and Guests2 Guests, 1 room